Adobe After Effects
HTML & CSS
Laundry — one of the most annoying, yet necessary tasks we do on a weekly basis. No matter how much we try to avoid it by buying extra underwear, eventually we have to go back to the washing machine with a bag of dirty clothes. Not only is the task itself annoying, the user experience of the appliance is by no means intuitive. The goal of this project was see how redesigning its interface could change a user's experience.
While there's little change one can make to a regular home machine, the interface of the machine contained many problems. While each product is designed slightly differently, through user research I found several consistent problems. The biggest problem was hierarchy of information.
Using data from a research survey I conducted, online sources, and personal interviews, I created a user persona, highlighting key traits and preferences of the regular user.
The redesigned interface follows the UX principles of Google's Material Design. In response to this user, the interface must be easy and intuitive to use, with a focus on getting the user from choosing a wash setting to starting the wash cycle as fast as possible.
According to the research, the user only uses 3 different washing modes on an average basis.
While users will generally stick with the default settings of the presets, they are easily able to go in to tweak settings for particular batches of laundry. Using a natural language system instead of overcomplicated technical numbers, the design is meant to allow a fluid and seamless interaction.
Personal interviews have shown that many user are extremely prone to easy errors in the laundry process such as overloading laundry, forgetting detergent, and putting the right amounts of components. The interace is built to prevent this problems. With a natural language system and distinct visual aids, the user is able to intuitively prepare the wash.
The ultimate goal of a good interface is to create engaging interactions. With clear animations to indicate each part of the laundry cycle, the user is able to easily know which part of the wash cycle the appliance is in, in a delightful way.
Another key problem that users face is that they never know when their laundry cycle is finished. Designed in a compatible and responsive system, the interface is able to synchronize to mobile devices, where the user activate each step of the preparation. The user would be notified when the cycle is complete, and if the user is not ready to pick up laundry, spin time can be added easily.
Copyright Justin Chun Him Au 2015